Last updated: November 4, 2026
This Privacy Policy describes how VELNQORA LIMITED (company number 17553648), trading as Nolrastyle, handles personal information when you visit our store, contact us or place an order. It applies to this website and related store services.
1. Who we are
The data controller responsible for the personal information described in this policy is VELNQORA LIMITED (company number 17553648), a private limited company registered in England and Wales. Our registered office is Unit A, 82 James Carter Road, Mildenhall, Bury St Edmunds, United Kingdom, IP28 7DE. We are referred to as “Nolrastyle,” “we,” “us” or “our.”
You can contact us about privacy at [email protected].
2. Information we collect
- Contact and account information: name, email address, account details and any information you include in a message to us.
- Order information: products selected, billing and delivery details, order history, and payment status.
- Payment information: payment details needed to complete a purchase are handled by the payment provider used at checkout. We do not ask you to send full card numbers or security codes by email or contact form.
- Technical and usage information: device and browser details, IP address, pages viewed and basic interaction data where collected by the store or technologies you permit.
- Communications: information you provide when you contact customer support, request a return or otherwise communicate with us.
Please provide only information needed for your request or order.
3. How we use information
We use personal information as reasonably necessary to: operate the store; create and manage accounts; process orders, payments, delivery and returns; respond to questions; maintain security and prevent fraud; meet legal and accounting obligations; and improve the website and customer experience.
Where permitted by applicable law, we may send updates about our products and collections. You can opt out of marketing messages at any time using the unsubscribe option in the message or by contacting us. We use consent where it is required, including for optional cookies or marketing communications where applicable. We do not use information for unrelated purposes without a lawful basis or notice.
4. How information is shared
We may share the minimum information needed with service providers that help us host and operate the store, process payments, deliver orders, support customers, protect the website or perform analytics where enabled. These providers may use information only to provide their services to us and under appropriate safeguards.
We may also disclose information when required by law, to respond to a valid legal process, protect people or our rights, investigate fraud, or support a business transfer. We do not sell personal information for money. We do not share information for another company’s direct marketing without the consent required by law.
6. Retention and security
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including order administration, customer support, accounting and legal obligations. Retention periods depend on the type of information and applicable requirements.
We use reasonable technical and organizational measures to protect information against unauthorized access, loss or misuse. No website or transmission method can be guaranteed completely secure. Please protect your account credentials and avoid sending payment-card details in messages.
7. Your choices and rights
Depending on where you live, you may have the right to request access to or correction of personal information, request deletion or restriction, object to certain processing, withdraw consent, or receive a copy of information you provided. You can also opt out of marketing at any time. We may need to verify your identity and may retain information where the law requires or permits it.
To make a request, contact us using the details below. You may also have the right to raise a concern with the privacy or data-protection authority in your location. We will handle requests in accordance with applicable law.
8. International transfers and children
Some service providers may process information in countries other than the one where you live. Where required, we use appropriate measures for cross-border handling of personal information.
Our store is not directed to children. We do not knowingly collect personal information from a child where parental consent or another legal basis is required. If you believe a child has provided information to us, please contact us so we can review and take appropriate steps.
9. Third-party websites
Our store may link to third-party websites. Their privacy practices are governed by their own policies, so please review those policies before providing information to them.
10. Changes and contact
We may update this policy to reflect changes in our practices, services or legal requirements. The current version and its update date will be posted on this page.
For privacy questions or requests, email [email protected] or use our Contact Us page.
VELNQORA LIMITED
Company number: 17553648
Registered in England and Wales
Registered office: Unit A, 82 James Carter Road, Mildenhall, Bury St Edmunds, United Kingdom, IP28 7DE